Television Licence Field Officer Job in Reading, UK

Are you ready to engage with your community and help people stay connected to their favorite programs? Capita plc is hiring a Television Licence Field Officer for their team in Reading, UK, at RG1 2LN. This full-time, permanent role offers £31,650 per year, plus a company car or £3,700 annual car allowance, and is perfect for someone with strong communication skills. With applications open until October 3, 2025, this Television Licence Field Officer job in Reading, UK, is your chance to join Capita plc and make a difference.

What You Will Do as a Television Licence Field Officer

In this Television Licence Field Officer job in Reading, UK, you will visit homes across the Reading area to help customers understand and comply with TV licensing requirements. Your role with Capita plc will focus on providing excellent customer service while ensuring accurate record-keeping.

Your responsibilities include:

• Conducting door-to-door visits to properties without a TV licence.
• Listening to customers’ reasons for not having a licence and deciding next steps.
• Explaining and promoting TV licence payment schemes.
• Recording visit details and completing timesheets via a handheld device.
• Taking and documenting payment details accurately.
• Attending court when needed to provide evidence in prosecution cases.
• Following directives from the Visiting Manager and maintaining records of interviews under caution.

Your work will help keep communities connected while supporting Capita plc’s mission to ensure compliance.

Qualifications Needed

Capita plc is seeking a Television Licence Field Officer in Reading, UK, who is mobile, communicative, and customer-focused. The requirements are straightforward, making this a great opportunity for a variety of backgrounds.

You will need:

• A full UK driving licence.
• Strong interpersonal and communication skills, with excellent verbal and written English.
• Physical mobility to visit multiple locations daily.
• Authorization to work in the UK (citizen, permanent resident, or valid work permit).

Previous experience in customer service, retail, sales, or similar fields is helpful but not required. Capita plc is an equal opportunity and Disability Confident employer, welcoming applications from diverse candidates.

Why Join Capita plc?

This Television Licence Field Officer job in Reading, UK, offers a chance to work with Capita plc, a company dedicated to community engagement and professional growth. You will enjoy a role that keeps you active and supported by a strong team.

Here are some benefits:

• Competitive Salary: Earn £31,650 per year, plus a £3,700 car allowance or company car with personal use.
• Generous Leave: Start with 23 days’ holiday, rising to 29, with options to buy more.
• Flexible Hours: Work a 36.5-hour week with potential for a four-day schedule.
• Great Perks: Access a matched pension, life assurance, cycle2work scheme, and discounts on retail, travel, and more.
• Training Support: Receive four weeks of virtual and one-to-one training to excel in the role.
• Inclusive Culture: Join a diverse, supportive team with Employee Network Groups.

This role is ideal for those who enjoy interacting with people and working independently in the field.

What the Work Environment Looks Like

As a Television Licence Field Officer in Reading, UK, you will be home-based, traveling to homes in the RG1 2LN area and beyond, with no remote work option. You will use a company car or personal vehicle (with mileage allowance) to visit multiple locations daily, engaging with customers in a professional, empathetic manner. The role involves a flexible 36.5-hour workweek, with a mix of driving, walking, and administrative tasks using a handheld device. Capita plc provides body-worn cameras for safety and ongoing support from managers and coaches.

How to Apply

Ready to join Capita plc as a Television Licence Field Officer in Reading, UK? Follow these steps to apply before the October 3, 2025, deadline:

1. Prepare your CV: Highlight your driving licence and communication skills.
2. Apply online: Submit your application via Capita’s careers portal, citing job reference 10113953-42284.
3. Contact for adjustments: Email reasonableadjustments@capita.com (mailto:reasonableadjustments@capita.com) or call 07784 237318 for accessibility needs.
4. Verify submission: Ensure your application is complete and submitted on time.

This is an on-site role based in Reading, UK. Capita plc encourages applications from all eligible candidates, ensuring an inclusive recruitment process.

Make an Impact with Capita plc

The Television Licence Field Officer job in Reading, UK, with Capita plc is a unique opportunity to engage with your community while building a rewarding career. With competitive pay, great benefits, and comprehensive training, this role is perfect for customer-focused individuals. Do not miss out—apply through Capita’s careers portal before October 3, 2025, and join Capita plc!

Note:

Our Platform is not a recruitment agency and does not offer hiring services. All of these job postings are verified and sourced directly from employers.

Explore more global job opportunities: jobzwow.com