Service Manager Job in Derby, UK

Imagine leading a team to transform lives, creating a safe and supportive space for vulnerable people in Derby’s vibrant community. That is the impact you will make as a Service Manager with Riverside in Derby, UK, based at Centenary House and Newstead House. This full-time, permanent role pays £35,928 to £37,176 (after 18 months) for 37.5 hours a week, Monday to Friday, 8 AM to 4 PM. You need experience in supported housing and strong leadership skills, but Riverside recruits for potential, so even if you are not a perfect match, apply! Posted on September 13, 2025, this Service Manager job in Derby, UK, closes applications on October 13, so step up now.

Riverside is a housing association with a 90-year legacy of revitalizing communities through care, housing, and support services. As a Service Manager, you will oversee two schemes for high-complexity and women-at-risk residents, ensuring top-notch care and safety. Derby’s welcoming vibe makes this role a chance to lead with purpose in a meaningful setting. If you are passionate about empowering teams and customers, this job is your calling.

Responsibilities: Leading with Purpose

As a Service Manager in Derby, UK, you will drive operations for Riverside, managing teams and services to support vulnerable residents. Your leadership ensures impactful outcomes.

Your responsibilities include:

• Leading teams at Centenary House and Newstead House to deliver person-centered care.
• Managing budgets, rotas, and contract performance to meet targets.
• Recruiting, training, and mentoring staff, including one-to-one sessions and reviews.
• Ensuring compliance with health, safety, and safeguarding regulations.
• Handling cash, timesheets, and invoices with accurate record-keeping.
• Building partnerships with stakeholders to enhance services and move-ons.
• Managing housing, rent collection, and tenancy sustainment for residents.

Your work creates a safe, empowering environment for both customers and staff.

Requirements: What You Need to Excel

Riverside seeks a Service Manager in Derby, UK, who is empathetic and organized. The qualifications are for flexible, welcoming, and driven leaders.

You will need:

• Experience in supported housing with vulnerable, diverse groups.
• Ability to plan, prioritize, and achieve results in challenging settings.
• Strong communication and conflict resolution skills.
• Competent IT skills for databases, reports, and data analysis.
• Eligibility to work in the UK (citizens, permanent residents, or valid work permit holders).
• Age of 18 or older.

Desirable skills include team management, budgeting, or a formal care/housing qualification. Riverside supports diverse applicants and offers guaranteed interviews for disabled or ethnically diverse candidates meeting minimum criteria.

Why Join Riverside?

This Service Manager job in Derby, UK, offers a salary of £35,928 to £37,176 (after 18 months), 28 days of holiday plus bank holidays, and a generous pension. Riverside provides flexible working, extensive training, and benefits like technology support. As a Disability Confident employer, they foster an inclusive workplace where your voice matters.

The real reward is the impact—your leadership supports vulnerable residents, from women at risk to those with complex needs. Riverside’s focus on community and care makes this role meaningful, and Derby’s blend of urban energy and history adds charm to your work. It is a career with purpose and growth.

Inside the Work Environment

This Service Manager role is on-site at Centenary House and Newstead House, Derby, UK, with no remote work. You will split time between two locations 10 minutes apart, managing teams and services. Expect a 37.5-hour week, Monday to Friday, 8 AM to 4 PM, with occasional out-of-hours or on-call duties. The role involves desk work, site visits, and stakeholder meetings, requiring flexibility and resilience. The supportive, inclusive atmosphere makes it ideal for leaders who thrive on collaboration.

How to Apply for This Service Manager Role

Ready to lead with Riverside as a Service Manager in Derby, UK? Follow these steps to apply before the October 13, 2025, deadline:

1. Update your CV and cover letter: Highlight your supported housing experience and leadership skills.
2. Apply online: Submit your application via the Riverside careers page or email jobs@riverside.org.uk, using job reference 4907.
3. Confirm submission: Ensure your application is complete and sent early, as it may close early.

This is an on-site role in Derby, UK. Riverside welcomes applications from eligible UK workers, with guaranteed interviews for disabled or ethnically diverse candidates meeting minimum criteria.

Empower Lives with Riverside

The Service Manager job in Derby, UK, with Riverside is your chance to lead a team that transforms lives. With great pay, benefits, and an inclusive culture, it is perfect for compassionate leaders. Apply by October 13, 2025, and start making a difference in Derby!

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